Abdullah

About Business

MHC is one of the best Home Care providers in Kuwait. We provide Home Care Medical Services Such as Elderly Care, Infant Care, Home Nursing, Home Physiotherapy services, Patients’ health recovery after discharge from the hospital, and many other services. We will assures to provide the best of Home Health Care Services/home care nursing services through our MOC licensed staff. We will take care of the patient as we are part of his/her family. We promise that we will always be at the top of your expectation and provide the maximum satisfaction to our clients with the best home care/health care services.

Challenges

Fragmented and effort-intensive processes limited HR’s ability to support business growth.

Localized processes prevented HR at Medical Home Care from adequately supporting the business, comprising remote offices and a mobile workforce. Multiple back-end systems and third-party vendor services were leading to process fragmentation, making it important for HR to automate non-core activities to generate value. Manual procedures for organization management, employee data, and performance management also led to data redundancy. Delayed record updates meant a lack of accurate and timely employee information, which in turn was creating communication challenges. Tracking the Staff’s and Driver’s time and Location was the TDS job.

Solution

​MEDICAL HOME CARE wanted to transform HRM by consolidating HR and talent management on a modern platform, eliminating manual and fragmented processes, and driving insights through the accuracy of employee information. The company partnered with TRIGYA INNOVATION to digitalize and unify its HR processes across multiple locations on the cloud with TRIGYA INNOVATION’ HRM platform. The solution comprising workforce administration, payroll, time, performance, and compensation management, empowered MEDICAL HOME CARE employees, managers, and HR with greater self-service and automation tools. This resulted in responsive, agile processes and enhanced user satisfaction. TRIGYA INNOVATION’s solution with a single point of accountability and faster deployment helped MEDICAL HOME CARE accelerate benefit realization. Better availability of employee information further allowed MEDICAL HOME CARE to focus on core HR activities like employee relations and policy formation, among others.

Product Implemented: Zoho One, CRM, People, Recruit, Creator, and Zoho Books.